MONACOR INTERNATIONAL and its staff continuously implement an extensive service and thus stand out from the rest. Nowadays, and particularly with the online trade, this is not always self-evident but reflects the nature of a hanseatic tradesman. We always consider the latest trends and proceed with efficiency and reliability. We love to see quality in both our products and our business relationships.
Our service includes a lot of advice. If you are planning a project, we will offer advice and support whenever needed. Together, we will identify challenges at an early stage and ensure that you can provide your customer with the perfect solution. Our sales representative at MONACOR INTERNATIONAL is looking forward to hearing from you.
In-house Repair Service
The technical customer service department with highly qualified staff is an inherent part of our service provided. Your advantage: consistent points of contact, a spare parts store offering almost any part required and our technical archive. Thus, fastest response and processing times are guaranteed which are fundamentally important to us.
Training Sessions at the TTC
The Technical Training Center (TTC) regularly provides our customers with profound practical knowledge – comprehensive and clearly presented. These training sessions include the complete know-how from development engineers and test engineers as well as customer consultants and users from all over Germany. The result: you achieve the required safety skills and expertise for your daily work.
Online Shop 24/7
Use this 24/7 service to search, find and order our latest technology - there are no limited opening hours. Set up your own customer account and take advantage from a highly convenient operation. You can take your time and have the opportunity to establish your requirements. You can easily identify the availability, outstanding orders or arrears.
High Ability to Deliver
The storage area at MONACOR INTERNATIONAL of 9,800 m² and a quick response to customer enquiries both ensure a high ability to deliver. If you place your order for delivery within Germany, the goods will be delivered to you within 48 hours. Our 24-hour Express Service for deliveries within Germany is even faster. You can choose the delivery date at your convenience.
Fast Processing of your Order and Dispatch
Customer feedback is in our favour. They value our strong performance with regard to ability to deliver and processing of the orders which is a solid foundation for a good business relationship with MONACOR INTERNATIONAL. Another advantage: you can choose the exact delivery date because we are always able to deliver.
Support from our Field Service
Online shops and order hotlines have certainly got their advantages, but should not replace the direct contact to our customers. Thus, MONACOR INTERNATIONAL ensures a certain level of familiarity. You can meet our competent team almost all over Germany which is happy to advise you in true partnership.
Our customers deserve highest reliability. In order to ensure this, MONACOR INTERNATIONAL gives a three-year warranty on all of their own-brand products. Extensive examination of the products and our detailed instruction manuals result in high standards and a high quality.
We send our product experts and market experts all over the world to keep in touch with current developments. Thus, we are able to provide you with the latest technologies and adapt our products to your requirements. This process allows us to increase our strength and our ability. MONACOR INTERNATIONAL represents a high quality and technical expertise.
When it comes to quality, MONACOR INTERNATIONAL leaves nothing to chance and relies on its own strengths. Our proactive quality policy ensures the greatest possible security. Accredited test labs support and document tight tolerance limits, and conduct extensive quality assurance checks of our products. This means that you benefit from very high standards of quality – for all products.
The MONACOR catalogue. Order your copy today!
Shipping within Germany is free of charge unless specified otherwise. Other charges and shipping costs may apply for other countries.
You can find more helpful information about our products, including operating manuals, technical data and software, in our Download service.
The device firmware contains free software which is licenced under GNU licence. The complete licence text is supplied with the download. Upon request, we will make the source code of this software module available. If you require any further assistance, please do not hesitate to contact us via e-mail at firstname.lastname@example.org stating the respective device model. We will make the source code available for free and only charge actual expenses for shipping and creating the copy. This offer is available for at least 3 years after publication of the respective firmware.Note:
There is no warranty for the source code. We do not provide technical support for the source code.